Returns & Exchanges
At Copper Kitchen Store, we want you to be completely satisfied with your handcrafted cookware and kitchen accents. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully secure your copper items in their original box with all protective padding to prevent dents or scratches during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain a copy of the tracking number.
Receive Your Refund
Once our artisans inspect the returned goods for quality, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing